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Change or Reset your Password
Change or Reset your Password
L
Written by Lily
Updated over 10 months ago

How to change or reset your password.

Change your Password

To change your password when you're already logged into your account:

  • Click your profile picture icon in the top right corner of your screen.

  • Select Account settings from the drop-down menu.

  • Select the lock icon.

  • Type your current and new password and click the Save button.

Reset your Password

  • On the Forgot Password screen, enter your email address or phone number according to your login type and click Reset.

  • We'll send you a message or mail with instructions to reset your password. If you no longer have access to the email address or phone number associated with your account please contact your institution admin to change it.

  • Check your email or message and follow the instructions to reset your password.

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