English Support for parents | Parent Help Center

FAQ

Change Account Details

How to change your account details.

Written by Maha Elrashidy
Updated over a week ago

Change Account Language

How to change the account language.

Written by Maha Elrashidy
Updated over a week ago

Change Notification Settings

How to change notification settings.

Written by Maha Elrashidy
Updated over a week ago

Sign-in Pin Code

How to get a sign-in pin code.

Written by Maha Elrashidy
Updated over a week ago

Change or Reset your Password

How to change or reset your password.

Written by Maha Elrashidy
Updated over a week ago

Switch Accounts

How to switch between accounts.

Written by Maha Elrashidy
Updated over a week ago

View and Edit Child Profile

Add a New Contact

How do I add a new contact for my child.

Written by Maha Elrashidy
Updated over a week ago

View a Child's Contacts

How to view contacts of a specific child.

Written by Maha Elrashidy
Updated over a week ago

Add Child Pickup Information

How do I choose who will pick up my child?

Written by Maha Elrashidy
Updated over a week ago

View a Child’s Leaves Graph

How to view a child's leaves graph.

Written by Maha Elrashidy
Updated over a week ago

View a Child's Gallery

How a parent or contact can view a child's gallery.

Written by Maha Elrashidy
Updated over a week ago

View Child's Daily Report

How to view a child's daily report.

Written by Maha Elrashidy
Updated over a week ago

View a Child’s Newsfeed

How to view a child's newsfeed.

Written by Maha Elrashidy
Updated over a week ago

View and Edit Child's Health Information

How to view and edit a child's health health information.

Written by Maha Elrashidy
Updated over a week ago

Calendar

View a Child's Calendar

How to view a child's calendar.

Written by Maha Elrashidy
Updated over a week ago

View Institute Calendar

How children's parents and contacts can view the Institute calendar.

Written by Maha Elrashidy
Updated over a week ago

Report Child Status

Check your Child in and out of the Institute

Learn how to check your child in and out of the institute

Written by Maha Elrashidy
Updated over a week ago

Report that your Child is on Vacation

How to report a vacation for your child.

Written by Maha Elrashidy
Updated over a week ago

Report that your Child is Sick

How to report that your child is sick.

Written by Maha Elrashidy
Updated over a week ago

Respond to Events and Permissions

Reply and Change Replies to Permissions

How to reply to permissions.

Written by Maha Elrashidy
Updated over a week ago

Respond or Edit Response to Event

How do I respond to an event?

Written by Maha Elrashidy
Updated over a week ago