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The Parent Check-In App: Seamless & Secure
The Parent Check-In App: Seamless & Secure

Learn how to set up and use the Parent Check-In App, a dedicated tool for quick, secure check-ins and check-outs via iPads and tablets.

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Written by Michael
Updated over 3 weeks ago

๐Ÿš€ Introducing the Parent Check-In App!

Managing check-ins just got easier and more efficient! The Parent Check-In App is a standalone application designed for use on an iPad or tablet, allowing parents and staff to check in and out quickly and securely.

๐Ÿ’ก Best Practice: We recommend placing or mounting the device in the reception area or the drop-off zone (such as outside the classroom) to ensure a smooth and accessible check-in process.

๐Ÿ“Œ Availability Notice

โœ… Available on:

  • Tablets & iPads โ€“ Download the app and set up a dedicated check-in station.

  • Portal โ€“ Accessible for administrative use and setup.

โŒ Not available on:

  • Mobile applications โ€“ The Check-in App is designed specifically for stationary use on larger screens for easy accessibility.


๐Ÿ“– Table of Contents: The Parent Check-In App

Retrieve the login credentials needed to access the Check-In App.

Get direct links to download the app on iPads, tablets, and browsers.

Step-by-step guide to logging in securely.

Using PIN Verification for Personalized Check-In App Access โ€“ How PIN access personalizes check-in for staff and parents.

What Happens Without PIN Access? โ€“ Understand the risks of disabling PIN authentication.

Switching to Another Locationโ€™s Check-In App โ€“ How to log out and switch to a different centerโ€™s check-in system.

Overview of tracking check-ins and attendance.

For Staff and Administrators: Managing Check-Ins and Attendance โ€“ How staff and administrators manage attendance.

Checking In and Out for Parents โ€“ How parents check in and out their children.

Customize the Check-In App experience.

Available Settings Options: Language, Classroom Availability, and Auto Logout โ€“ Adjust settings for accessibility and security.

Understand who has access to check in staff and children based on permissions and PIN settings.


๐Ÿ”‘ How to Access Credentials to Log In to the Check-In App

1๏ธโƒฃ Go to the menu on the far left of the portal.
2๏ธโƒฃ Select Operations Hub from the menu.
3๏ธโƒฃ In the Schedule & Attendance section under Tools, click Check-In App to access login credentials.

๐Ÿ“Œ Important Notes:

โœ… Unique Credentials for Each Location

  • Each location has its own unique login credentials, ensuring that check-in data is recorded correctly for that specific center.

  • Staff and parents using the Check-In App at a particular location will only see and manage attendance for that specific center.


๐Ÿ“ฅ How to Download and Directly Access the Check-In App from the Portal

The Check-In App tool provides everything you need to set up and access the app, including:

โœ… Default Login Credentials:

  • All staff members can use a shared default email and password to log in to the Check-In App platform.

โœ… Download Links for Tablets & iPads:

  • The tool includes direct download links to install the app from under "Download Apps" section:

    • Apple Store ๐Ÿ“ฑ for iPads.

    • Google Play Store ๐Ÿ“ฒ for Android tablets.

  • This makes it easy to install and set up the app on dedicated check-in stations.

โœ… Access the Browser Version via "Explore Web"

  • Click The "Explore Web" option to open the Check-In App in a browser, offering the same functionality as the downloaded versions.

  • This allows centers to use the app directly from a computer without needing a dedicated tablet or iPad.

๐Ÿ“Œ With multiple ways to access the Check-In App, tracking check-ins and check-outs has never been easier! ๐Ÿš€


๐Ÿ”‘ How to Log In to the Check-In App

Once you have downloaded the Check-In App on a tablet or iPad, or opened it in your deviceโ€™s web browser, follow these steps to log in:


1๏ธโƒฃ Enter the Shared Credentials

  • Use the default email and password provided for staff and administrators to log in to the Check-In App.

  • This shared login allows all authorized staff members to access the Check-In App for their specific location.


๐Ÿ” PIN Verification (If Enabled)

The requirement to enter a PIN when logging into the Check-In App can be enabled per location at the company level by Parent administrators.


๐Ÿ”น Access Based on Profile PIN

If PIN verification is enabled, after logging in with the location-specific credentials, staff and parents must enter their unique 4-digit PIN to access the Check-In App.

๐Ÿ“Œ What Happens After Entering the PIN?

โœ… For Parents:

  • Their PIN allows them to view and check in only their assigned children at the logged-in location.

โœ… For Staff:

  • Their PIN grants access only to the rooms and children assigned to them, ensuring that staff can only manage check-ins within their authorized areas.

The PIN is a unique 4-digit code associated with each staff and parent profile at the logged-in Check-In App location.


๐Ÿšจ What Happens Without PIN Access?

If PIN access is not enabled, the Check-In App will display all rooms and all children at the logged-in location. This means:

โŒ Staff will see all rooms and all children at the location, rather than just the ones assigned to them.
โŒ Parents will see all children checked in at the center, not just their own, which poses a privacy and security risk.

๐Ÿ“Œ Why This Matters:
๐Ÿ”น Loss of Personalization: The app no longer filters rooms and children per user.
๐Ÿ”น Privacy Concerns: Parents and staff could see and interact with records not meant for them.
๐Ÿ”น Higher Risk of Unauthorized Check-Ins: Parents may accidentally check in or check out children that are not theirs, and staff may access rooms they are not responsible for.


๐Ÿ” Conclusion

If PIN access is disabled, the Check-In App will function only at a location-wide level, displaying all rooms and children at that center. This is not recommended as it removes the personalization and security features that prevent unauthorized access.

๐Ÿ’ก For a secure, role-based check-in experience, enabling PIN access is the best practice.


๐Ÿ”„ Switching to Another Locationโ€™s Check-In App

To switch to the Check-In App for a different location, follow these steps:

1๏ธโƒฃ Log out of the current Check-In App:

  • If PIN access is enabled, click the user logout button ๐Ÿ”’ at the top right corner of the screen.

  • If PIN access is not enabled, go to Check-In App settings by clicking the gear icon โš™๏ธ at the top right corner.

  • Provide the Check-In App password when prompted, then select "Logout" to return to the login screen."

2๏ธโƒฃ The app will return to the login screen, prompting you to enter email and password credentials.
3๏ธโƒฃ Enter the email and password for the new location you wish to access.
4๏ธโƒฃ Upon login, the Check-In App will now display the attendance records, rooms, and children associated with that specific location.

๐Ÿ“Œ Why This Matters:
โœ”๏ธ Ensures that attendance data remains accurate and location-specific.
โœ”๏ธ Prevents staff and parents from accessing records outside their assigned centers.
โœ”๏ธ Allows for seamless switching between locations while maintaining security and privacy.

๐Ÿ’ก By using location-based credentials, the Check-In App ensures that attendance tracking is efficient, organized, and correctly assigned to the right center! โœ…


๐Ÿ“‹ How to Manage and Record Attendance Activities

Upon logging in, the Check-In App interface presents different access points depending on the user's role.


๐Ÿ‘ฉโ€๐Ÿซ For Staff and Administrators: Managing Check-Ins and Attendance

When staff members log in, they will see a screen listing all accessible rooms where they can manage check-ins and attendance for both children and staff.

๐Ÿ”น Access for Staff and Administrators

Staff, location administrators, and admins have access to the Check-In App based on their assigned permissions.

โœ… Primary rooms assigned to them.
โœ… Any additional rooms they have permission to manage.
โœ… Check-in and manage attendance for any staff members assigned to their authorized rooms.

๐Ÿ”นHow Staff Manage and Record Attendance & Check-In

  • ๐Ÿ“Œ Navigating the Check-In Interface

    1๏ธโƒฃ Click on the Staff or Classroom Bubble

    • Tap the Staff Bubble to access the staff list.

    • Tap the Classroom Bubble to access the childrenโ€™s list.

    • The number on the bubble icon indicates how many staff or children are currently checked in.

    2๏ธโƒฃ Understanding the Information Displayed on the Left Side of the Screen

    ๐Ÿ”น Progress Bar:

    • A visual indicator showing the percentage of staff or children checked in compared to the total available.

    ๐Ÿ”น Toggle Switch for Check-Out & Pick-Up Settings:

    • For Staff: Enable or disable the check-out time for checked-in staff.

    • For Children: Control whether pick-up times need to be recorded for checked-in children

๐Ÿ”นHow to Check In or Check Out a Staff Member or Child

Managing attendance is quick and simple with the Check-In App. Follow these steps to log a staff or child's attendance accurately.


๐Ÿ“Œ Steps to Check In

1๏ธโƒฃ Tap the staff or childโ€™s profile picture bubble on the Check-In App.

2๏ธโƒฃ Select Their Expected Check-Out Time for the Day

๐Ÿ”น For a Child:

  • Choose the person expected to pick them up.(If any contacts exist)

  • Set the time they are supposed to be picked up.

๐Ÿ”น For a Staff Member:

  • Select the time they are expected to end their work shift.

๐Ÿ“Œ Important Note:

โณ The available check-out times are based on the centerโ€™s opening hours for that specific day.

๐Ÿ“ Example:

  • If the center closes at 19:00 (7:00 PM), that will be the latest possible check-out time that can be selected.

  • Users will only be able to choose times within the centerโ€™s operational hours to ensure accurate scheduling and tracking.

3๏ธโƒฃ ๐Ÿ“Œ Confirming Check-In

โœ”๏ธ Confirm by clicking "Check-In" โ€“ The staff member or child will be checked in immediately, and their check-in time will be recorded under their profile image bubble.

โœ”๏ธ If enabled, their expected leave time will also be displayed, making it easy to track scheduled check-outs..

๐Ÿ“Œ Why This Matters:
โœ”๏ธ Ensures accurate tracking of attendance for reporting and payroll.
โœ”๏ธ Provides real-time updates on check-in status.
โœ”๏ธ Allows administrators to monitor attendance at a glance.


๐Ÿ“Œ Steps to Check-Out

To check out a staff member or child who is currently checked in, follow these steps:

1๏ธโƒฃ Tap the child or staff member's profile bubble from the list of currently checked-in individuals.


2๏ธโƒฃ On the next screen, click "Check-Out" to log their departure.
3๏ธโƒฃ Optional: You can always update the pick-up time (for children) or off-work time (for staff) later if needed.


๐Ÿ“Œ Important Note:

All check-in and check-out activities recorded in the Check-In App for both staff and children automatically sync with:
โœ… Their attendance records and schedules in the main system.
โœ… The system dashboard, allowing administrators to track and manage real-time check-in data for both staff and children.

๐Ÿ“Œ Why This Matters:

โœ”๏ธ Provides real-time updates across all platforms, ensuring accurate record-keeping.
โœ”๏ธ Keeps attendance logs consistent, reducing errors and manual adjustments.
โœ”๏ธ Enables administrators to monitor and manage check-ins efficiently from the dashboard.

This seamless integration centralizes attendance tracking, ensuring that all data is accurate, accessible, and fully synchronized within the Parentโ„ข system! โœ…


๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง Checking In and Out for Parents

Once a parent provides the PIN code for their Parent account at the invited location on the Check-In App, they will only see their active children at that location.


๐Ÿ“Œ Steps to Check In a Child

1๏ธโƒฃ Select the child's profile picture bubble from the check-in screen.
2๏ธโƒฃ Select the contact expected to pick them up.
3๏ธโƒฃ Set the pick-up time for when the child is expected to be collected.
4๏ธโƒฃ Click "Check In" to confirm.


๐Ÿ“Œ Steps to Check Out a Child

1๏ธโƒฃ Click on the profile picture of the child who is currently checked in.


2๏ธโƒฃ On the next screen, click "Check Out" to finalize their check-out


๐Ÿ“Œ Updating the Pick-Up Time for a Checked-In Child

  • If a child was initially checked in with a set pick-up time, but plans have changed, parents can update the time and the person picking them up:
    1๏ธโƒฃ Click on the child's profile picture.
    2๏ธโƒฃ Select "Update Pick-Up Time".
    3๏ธโƒฃ Adjust the new pick-up time and select the updated pick-up contact.
    4๏ธโƒฃ Confirm the changes.

๐Ÿ“Œ Why This Matters:
โœ”๏ธ Ensures parents only have access to their own children at the logged-in location.
โœ”๏ธ Provides a smooth and secure check-in and check-out process.
โœ”๏ธ Allows parents to update pick-up details as needed for better flexibility.

๐Ÿ’ก With these steps, parents can efficiently manage check-ins and pick-ups for their children in a secure and organized way! โœ…๐Ÿ“ฒ


โš™๏ธ Check-In App Settings

To access and adjust Check-In App settings, follow these steps:

1๏ธโƒฃ If you are logged into the Check-In App, tap the settings gear icon โš™๏ธ at the top right corner.
2๏ธโƒฃ Enter the Check-In App credentials password and click "Submit" to proceed.


๐Ÿ”ง Available Settings Options:

โœ… Change Language โ€“ Adjust the app's language to suit your centerโ€™s needs.

โœ… Select Which Classrooms Are Displayed โ€“

  • Check or uncheck classrooms to determine which appear on the check-in screen.

  • Helps streamline the display by hiding rooms that donโ€™t require check-in tracking.

โœ… Auto-Logout After a Set Time (Optional Toggle) โ€“

  • If enabled, the app will automatically log out after a selected period of inactivity.

  • Why Enable This?
    โœ”๏ธ Enhances security by preventing unauthorized access.
    โœ”๏ธ Ensures that only the right person logs in when needed.

  • If enabled, use the plus (+) and minus (-) buttons to set the duration before auto-logout.


๐Ÿ’ก Tip:

To log out of the Check-In App, click the user logout button ๐Ÿ”’ located at the top right corner of the screen.


๐Ÿ“Œ Why These Settings Matter:

โœ”๏ธ Provides customization options to match your centerโ€™s workflow.
โœ”๏ธ Enhances security and accessibility by allowing auto-logout.
โœ”๏ธ Ensures the check-in process remains organized and efficient for both staff and parents.

Easily adjust these settings to make attendance management smoother and more secure! โœ…๐Ÿ“ฒ


๐Ÿ‘ฅ Who Can Check In Staff and Children in the Check-In App?

The ability to check in staff members and children depends on user's permissions.


๐Ÿšซ If PIN Access Is NOT Enabled:

โœ…Once the Check-In App is opened, anyone with access to it can check in any staff or child, because:

  • All rooms and all children will be visible, with no personalized restrictions.

  • There are no individual access controls, meaning any user can check in and out any child or staff member at the logged-in location.

๐Ÿ“Œ Risk:
โŒ Removes role-based security, potentially allowing unauthorized check-ins and access to attendance data.


๐Ÿ” If PIN Access IS Enabled:

๐Ÿ”น Permissions Are Required for Check-Ins

  • Staff need specific permissions to check in children or staff members assigned to their rooms.

  • Without these permissions, they can only check in and out themselves.

๐Ÿ“Œ Required Permissions:
1๏ธโƒฃ "Register children statuses" โ€“ Allows staff to check in children assigned to their rooms.
2๏ธโƒฃ "Register staff members statuses" โ€“ Allows staff to check in other staff members assigned to their rooms.

โŒ If staff do not have these permissions:

  • They can still access the Check-In App, but they will only be able to check in and out themselves.


๐Ÿข Special Access for Company Owners & Admins

โœ… Company Owners:

  • Have full access to all rooms and children in the Check-In App across all locations.

โœ… Admins:

  • Have access to all rooms and children at the locations they are assigned to.


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