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Recipient Channels: Understanding Channels for All Communication Tools on Parent
Recipient Channels: Understanding Channels for All Communication Tools on Parent

This article provides a comprehensive guide on how to effectively use different communication channels within the system.

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Written by Emily
Updated over a month ago

Say goodbye to communication chaosβ€”the system makes it a breeze to ensure your messages land with the right audience. It provides various recipient channels for posts and messaging, streamlining communication. These options include classrooms, groups, the entire location, and individual recipients.

Table of content for "Recipient Channels"


Learn about communication within specific classrooms.

Understand how communication works within group channels.

Discover how to send messages to entire location channels.

Learn how to target specific recipients for activity updates.

Understand the communication access level for staff assigned to classrooms, both for management and caregiving.

Explore the communication access level for managers, admins, and company owners across the platform.


Here’s a breakdown of how these channels work, along with examples for clarity.


πŸ‘¨β€πŸ‘©β€πŸ‘§ Classrooms Channels


Messages targeted to classrooms can include:

Children Only πŸ‘§πŸ‘¦: Sends messages to all children in the specified classroom.

  • Example: Rainbow Explorers (Children only) – Notify parents about a new learning activity.

Staff Only πŸ‘©β€πŸ«: Sends messages to all staff assigned to the classroom.

  • Example: Bright Scholars (Staff only) – Share lesson plan updates with the teaching team.

Children & Staff 🀝: Reaches both groups in the classroom.

  • Example: Little Luminaries (Children & Staff) – Announce an upcoming field trip to everyone involved.


🧩 Groups Channels


Groups are ideal for activity-based or age-based communication.

Children Only 🎨: Sends messages to all children in the selected group.

  • Example: Creative Champs (Children only) – Celebrate their latest adventure.

Staff Only πŸ“: Sends messages to all staff managing the group.

  • Example: Inspiring Minds (Staff only) – Share preparation details for the next activity.


🌟 Entire Location Channels

Communicate with everyone in the center or choose a specific group.

Channels designed to send activities or events to all members of either staff or children groups in the entire location are named based on the location's name. These channels allow for communication with everyone in the center or a specific group (Staff or Children).

  • Children Only 🌈: Sends messages to all children across the entire center.

    • Example: Happy Kiddos Nursery (Children only) – Announce a center-wide celebration for the kids.

  • Staff Only πŸ’Ό: Sends messages to all staff across the entire center.

    • Example: Happy Kiddos Nursery (Staff only) – Share updates about new policies or meetings.

  • Children & Staff πŸ’¬: Reaches everyone in the location.

    • Example: Happy Kiddos Nursery (Children & Staff) – Announce a center-wide event like a fundraiser.


πŸ’Œ Individual Recipients

Perfect for personalized updates.

  • Individual Staff πŸ‘©β€πŸ’»: Send messages to a specific staff member for tailored communication.

    • Example: A reminder to Ms. Anabella about a training session.

  • Individual Children πŸ‘Ά: Share updates or milestones for specific children with their families.

    • Example: Sophia learned a new skillβ€”send a personalized progress update to her family


πŸ“‹ Quick Summary of Options

Recipient

Options

Example

Classrooms

πŸ‘§πŸ‘¦ Children, πŸ‘©β€πŸ« Staff, or 🀝 Both

Treasure Island (Staff only) – Notify classroom staff.

Groups

πŸ‘§πŸ‘¦ Children, πŸ‘©β€πŸ« Staff, or 🀝 Both

Little Explorers (Children only) – Share adventure details.

Entire Location

πŸ‘§πŸ‘¦ Children, πŸ‘©β€πŸ« Staff, or 🀝 Both

Happy Kiddos Nursery (Children & Staff) – Announce an event.

Individuals

πŸ‘©β€πŸ« Staff or πŸ‘§πŸ‘¦ Children

A personal milestone update for Sophia.

With these clear channels, you can ensure your messages are always delivered to the right audience, whether it’s a single staff member or the entire center! 🌟


πŸ”‘ Access Levels and Examples for Senders

Different team members have unique levels of access based on their roles. Here’s a clear breakdown of who can access what, with examples for clarity:


πŸ‘©β€πŸ« Staff Managing or Attending Specific Rooms

Staff assigned to specific classrooms have access to post updates tailored to their specific room.

Access Levels:

πŸ‘§ Children Only: Staff can send posts visible exclusively to children in their assigned classroom.
Perfect for sending updates or milestones directly to families.
​Example: A teacher in Treasure Island posts, β€œWe’ve planted seeds today in our gardening activity!” (Treasure Island - Children only).

πŸ‘¨β€πŸ« Staff Only: Staff can communicate internally with their colleagues in the same room.
Share quick notes or plans with your teaching team.
​Example: A staff member posts, β€œReminder: parent-teacher meetings start tomorrow!” (Marshmallows - Staff only).

πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Both Children and Staff: Staff can share updates relevant to everyone in the room.
Announce events or activities that involve everyone.
​Example: β€œPizza Party this Fridayβ€”don’t forget to dress in red!” (Treasure Island - Children and staff).

πŸ’¬ Individual Staff or Children: Staff can also send personalized messages to individual staff members or children in their classroom.
​Example: β€œWell done, Max, on finishing your puzzle!” (Direct message to Max’s family).
​Example: β€œGreat job, Ms. Jessica, for organizing the craft session!” (Direct message to Ms. Jessica).

Limitations:

Staff can only access and post updates for their assigned rooms or groups. 🚫


πŸ‘©β€πŸ’Ό Managers, Admins and Owners

Managers, Admins, and Owners:
Managers (staff with access to all classrooms) , institution admins and Owners have the most comprehensive access, allowing them to share updates across rooms, groups, and the entire location.

Access Levels:

🌍 Entire Location (Children Only): Share updates with all children in every classroom.
​Example: β€œNew activity schedule coming next week!” (Happy Kiddos Nursery - Children only).

πŸ§‘β€πŸ« Entire Location (Staff Only): Center-wide staff announcements.
​Example: β€œStaff meeting at 4 PM in the main hall.” (Happy Kiddos Nursery - Staff only).

πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Entire Location (Children and Staff): Broad messages for everyone at the center.
​Example: β€œFamily Fun Day is this Saturdayβ€”see you there!” (Happy Kiddos Nursery - Children and staff).

🏫 All Individual Classrooms: Admins can target any specific classroom for children, staff, or both.
​Example: β€œReminder: weekly classroom reviews due Friday!” (Butterflies - Staff only).

🎨 All Individual Groups: Tailor messages to specific groups across the center.
​Example: β€œFundraising bake sale starts tomorrowβ€”bring your cookies!” (Little Artists Group - Children and staff).

πŸ‘©β€πŸ’Ό Individual Staff or Children: Admins can send direct, personalized updates to specific staff members or children.
​Example: β€œThank you, Ms. Sarah, for organizing the art fair!” (Direct to Ms. Sarah).
​Example: β€œCongratulations to Lily for earning the Star of the Week!” (Direct to Lily’s family).

Limitations:

Admins and managers have no restriction on targeting recipients across the center. 🎯


Visual Summary of Access

Role

Children Only

Staff Only

Both

Entire Location

Groups

Individuals

Classroom Staff

βœ… Assigned rooms

βœ… Assigned rooms

βœ… Assigned rooms

❌

❌

βœ…

Group Leaders

βœ… Assigned groups

βœ… Assigned groups

βœ… Assigned groups

❌

βœ…

βœ…

Managers/Admins

βœ… All classrooms

βœ… All classrooms

βœ… All classrooms

βœ…

βœ…

βœ…

🌟 Clear and tailored communication, no matter your role!


For more information: ℹ️

πŸ“± Managing Newsfeed Posts: Create, Edit, and Delete – Discover how to easily create, edit, and manage your Newsfeed posts to keep everyone in the loop!


βœ‰οΈ Managing Messages: Send and Organize – Learn how to send and organize your messages effectively, ensuring the right people get the right updates!!

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